Montreal, Canada
151 Mont-Royal Ave E
N/A
+1 5142841022
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Excellent and highly professional customer service that is hard to find these days. Driss went above and beyond to help my wife get her favourite coat in different size. It is nice to know that people like Driss exist and can be heroes making your bad episode into remarkable experience. Highly recommended!
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Problems: lack of communication within the store. BE AWARE:FREE SHIPPING WILL BE CHARGED BACK TO YOU IF YOU RETURN AN ARTICLE. I lost 27 in the process. The information is there on the site, but I found the presentation misleading and not enought in evidence on the first page and during the checkout process. Positive: very good advices on clothes and very helpful to choose, passionate team.
2 Stars only because pricing seemed ok, but Try communicating with them. No answer on phone, 4 days been trying to have online chat/email, and you get ONE reply to whatever message every 1.5 days and no where further ahead. Would loved to have ordered a jacket or 2, but can't get a simple question answered. In the Covid World right now this is astounding. Business must be BOOMING!
Beautiful selection of coats, bags and purses and really helpful staff. Florian (I think that was her name) was really helpful - very knowledgeable and attentive. Highly recommend!
Deli
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