Mont-Royal, Canada
5475 Rue Paré #224
N/A
+1 5147396633
AN ABSOLUTE NIGHTMARE! (SEE PHOTOS) DRY CLEANING GRID AND FLAPS NEVER PUT BACK AFTER \CLEANING\ (YOU CAN SEE FOR YOURSELF HOW DIRTY THE VENT IS AFTER THE CLEANING) AND AN ANIMAL MADE ITS WAY INTO OUR HOUSE FREAKING MY DAUGHTERS OUT WITH NOISE AND SCRATCHES BEHIND THE WALL IN THEIR BEDROOM. November 23, 2020, Scentral came to our home in Westmount for a duct and vent cleaning. We paid 375 for this cleaning service and were left with ducts and vents that still need to be cleaned as well as a surprise animal in our walls because the technician never put back the grid and flaps to the vent. We needed to make an urgent call to an exterminator to rid us of a pest. I tried to get a response from them and they just ignored my contact. Obviously, we are really not satisfied with the work and will never be doing business with them again.
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I hired Scentral cleaning for a move-out of an apartment and they charged me for two people yet only one showed up. The apartment was definitely a two person job, and was not clean when the technician was finished - I ended up cleaning the stove myself even though I paid for the kitchen special. In addition, in the time it took to arrange the service (multiple phone calls, an in-person estimate) I could have cleaned the apartment myself, saved 325 and done a better job.
I used Scentral for their window cleaning services and would NOT recommend them. They left windows with streaks and quite frankly in worse in condition than before they arrived. When I called them, they did end up sending someone they called \more qualified\ to re-do the job but the person did not have a ladder tall enough to reach all the windows! When I called a third time, the receptionist was rude, a manager would not speak with me and they would not refund my money. An awful experience!
Great service as always and thank you for such a fast appointment on such short notice…highly recommended!
Horrible job. I wouldn't recommend them at all. I would gave done a much better job
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