Mississauga, Canada
14-30 Eglinton Ave W Unit# 134
N/A
+18882982092
TECKPATH has become more than an IT service provider to our organization. We are very pleased with our decision to partner with TECKPATH as our strategic partnership in all aspects of our business but most especially their proactive IT management approach is what sets them apart from our previous service providers. As a Canadian company we have made it our intention to do business with qualified IT companies like TECKPATH. The fact that we no longer need to call overseas to reach support staff is a huge bonus. We recommend TECKPATH without any reservation to business looking to hire Managed IT Service Providers, Backup and Disaster Recovery or a dedicated Top-class service desk and IT support firm.
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TeckPath Managed IT Services team, their IT Support team and their proactive private cloud solution helps us in staying connected during critical surgical procedures. We get our issues looked after immediately the minute an issue is reported. We can not provide the kind of service we provide without our partners at TeckPath. We contact many Calgary based IT support companies and we are thrilled with our decision to hire TeckPath as our managed IT service provider.
We never thought we could get this kind of service from an IT firm. Our previous IT Service provider did an okay job for the first 5 years, but things started to go south slowly. We were not getting our calls or emails answered. That’s when we went out in search of a better partner. Calgary has a lot of IT Support companies, but Not all of them are a fit for our business model. When we met with TeckPath we quickly realized luck was on our side. Since we have been with TeckPath, we have been able to grow our business and increase customer satisfaction by over 85%. We love the kind service we are receiving from TeckPath.
Teckpath and team thank you for all your help. We are happy to have you as a part of this team. In the short time you guys have been here, you have really helped to make things run smoothly. I really appreciate your willingness to help out wherever needed. It's that kind of flexibility and dedication that will help this company grow to its full potential. I can now say we have found our strategic partner in business and technology.
We were a very small roofing company based out of Calgary, AB. In the last 5 years we have grown our business from 3 men shop to 24 employees. Technology was our biggest challenge. We had files every where. We were emailing files to each other and tracking the latest version was impossible. OneDrive gave us many problems when naming files, SageDrive is not a usable tool. Things were completely falling apart. And our so-called IT guy was completely against anything cloud. He really did not understand it. We finally decided to do something about it and contacted 3 IT firms. After the 1st meeting we quickly realized TECKPATH understood our pain points. They did their homework before they came out to meet with us and that clearly showed in the meeting. They had a plan A, B and C. All their plans were impeccably executed. They migrated our emails from GoDaddy to office 365 without a single interruption or downtime. Emails, contacts and calendars were all moved without a single hiccup. They setup our networks and got us introduced and connected to their private cloud server. TECKPATH handles everything for us; security, offsite backup, network maintenance and ongoing and on demand IT Support. Their ServiceDesk team is amazing. The fact that they work in two time zones makes them a perfect fit our company. We have only been with TECKPATH for 5 months, but we have learned more from them in the past 5 months than all the IT companies we have worked with in the past 5 years combined. I truly think of TECKPATH as our strategic partner in business and technology.
Deli
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