Mississauga, Canada
1745 Meyerside Dr Unit 4/5/6
N/A
+1 8669228879
I bought Several piece of equipment from Felder Group in Missisauga over the last 18 months. Jointer/Planer, 10’ sliding table saw, scisor lift table and dust collector. The service I got from my salesmen Jeff is top notch. He picks up the phone 90% of the time and when he doesn’t he always calls me back usually within 30 min. When I bought my table saw he took care of the shipping for me. The day after I got my table saw he sent a technician to drive 4 hours to my place to assemble and calibrate the saw. The technician (Prab), was also very friendly and when he left he gave me his personal cell number in case I needed to ask him some questions. I would give 6 stars if I could. Will buy from them again.
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Very high end Austrian machinery. Love my F3 shaper. I recently received a FB510 Bandsaw and also a A341 jointer/planer from them this September of 2020. Jeff was my sales representative and was excellent all the way through. Prab was my technical contact and actually made the delivery in person and helped with setup and any questions. They always answer calls and emails if there is a need for communication. Really great experience.
Ridiculously bad company to deal with. From the used car, high pressure type sales staff to the rude and unhelpful service team. They do not stand behind their equipment and once they have your money you won't matter. Warranty is a joke. Spend your money elsewhere, fair warning.
Very poor/slow service...not respectful in this regard...at all!
Very happy with my Felder purchase. They have an extremely knowledgeable and freindly staff. Recommend!
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