Mississauga, Canada
475 Admiral Blvd
N/A
+1 9056778353
They waited 6 hours to resend a failed clearance and as such my paperwork that was sent to them at 11 am didn’t get cleared until 3 am the next day. Would give zero stars to this company if the option was available.
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They messed up and put the same entry number for two different pars. Because of this I had to send a new pars and make changes to my aci manifest. Problem is I couldn't make any changes because we found out about this problem when my driver was already at the border. Because driver was already at the border I couldn't make any changes to my ACI manifest (crimsonlogistics). This resulted in me having to make multiple phone calls to the cbsa (fort erie) throughout the night 10 pm - 2am in order to resolve the issue cause by someone at farrow. If you want your load delivery to be delayed and stuck at the border by all means go ahead and use Farrow. In my opinion avoid farrow and livingston like the plague. I emailed farrow about this and all I got was a phone call with attitude.
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