Langley City, Canada
19888 Langley Bypass
N/A
+16046705795
In the end we were very disappointed with Merit Kitchens. The quality of their product was good however their business practices are questionable. After voicing concerns about delivery charges and installation costs of 1951well before delivery, we were credited 250.00 for a fee they charge “in case” the Installer has to return. On installation of our en-suite cabinets two installers were in our home for 4.5 hours. At 1651.00 (300.00 for delivery) for 4.5 hours calculates to 366.00 per hour. When I contacted the company after the installation to again dispute their charges they again were very difficult to communicate with and were uncompromising in their approach. I would not recommend doing business with this company.
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We thought we bought our dream kitchen with the large price tag of 56,000.00 but what we got was cheap, arrived in pieces, doors were different sizes than cabinets and wood grains ran in different directions from other cabinets, among other issues. The showroom is incredible but that’s not the quality you will get, no matter how much you pay. Doors were chipped and one door was actually an inch and a half larger at the top then the bottom (It looks like they knew but still painted it and sent it anyways). Tried to discuss and fix but they told us they stand by their product. We will go to the better business bureau. Go to Ikea! You’ll get a much better kitchen for less than half the price and you can return anything. No, I don’t work for Ikea. If you think I’m a competitor giving them a bad wrap, try to contact me here or leave me a message and I’ll gladly show you more photos. Our dream kitchen ended up being a nightmare. Stay away. (I’m guessing their 5 star reviews are people who work for them) I actually have more photos. Awful. So frustrating. 56,000.00 for this!!!
Beautiful showroom with so many kitchens to look at for ideas. We highly recommend to anyone doing a renovation.
Beautiful design and happy with the final product. Had a couple wrong pieces built that delayed the completion of the installation/final product but overall satisfied with the company and everyone that works there. Would use again and recommend.
Beautiful showroom with experienced designers to help you with your kitchen and bathroom project. Cabinetry build to last and made with quality hardware. Your home deserves Merit.
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