Owen Sound, Canada
1333 2nd Ave E
N/A
+1 5193764330
The only bright spot on a very disappointing day was dealing with Mellish Repair Service. They were so prompt in offering us an appointment and although our fridge could not be repaired James, our repair man was so professional and compassionate that it allowed us to feel confident that we had no option but replace the fridge. I also received an email from them offering some rebate on my service call if I do replace the appliance from a select number of Furniture / Appliance centres. I have never reviewed a repair service in the past but feel this group is outstanding. I highly recommend them!
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Terry at Mellish is so helpful. He helped me get burners for my stove at the best price and now the bottom coil on my stove. Excellent and friendly custome service. Parts knowledge and pricing is also very good.
We just had a Mellish tech (Clinton) help us with a dishwasher problem. He went above and beyond his duties, gave us tips for future use and maintenance, showed us how to benefit more from the unit we have. If there was anything negative about the service, it was week-long wait for the service. We took it lightly and did our dishes by hand for a bit :) Very satisfied and thankful!
Nightmare dealing with this company. LG has a relationship with Mellish, but Mellish opted out of oneprice program that LG offers its customers. We paid 687 for our dishwasher three years ago. Mellish sent a technician today who took 179 for a service fee and presented us with a quote of 526 to fix our three year old dishwasher. Technician did not realize water was not hooked up to the unit (my husband disconnected the water days ago so he could get the serial number off the side of the unit). Technician diagnosed that we need a new circuit board. LG and the internet said the error code we have been seeing (nE) meams a problem with the vario motor. Should we pay 526 for a new circuit board and hope that error code (that we verified again this afternoon by running the cycle) suggesting a problem with the vario motor is not really the problem? Mellish does not answer the phone. Does not return phone calls. Does not participate in the one price program. Does not respond to emails. Does not send a technician that instills confidence. Not sure how this business model is sustainable.... Oh wait... take 179 for 28 minutes of doing nothing helpful and run....
Deli
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