Kitchener, Canada
10 Manitou Dr
N/A
+1 5198964972
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Fun store to visit. Knowledgeable staff. Worth the trip
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Ordered a pair of boots that were supposedly in stock at the location. Received an email saying they had been shipped to the store. Have been waiting days to for an email to confirm pickup. Tried to call. No answer. I defeated will take have ordered from this company if they can’t get a pair of boots to their customers in under a week. Terrible customer service. Never shopping here again.
Have only had great experiences here so far! Loved chatting with Dan D, who helped me pick out a pair of trail runners on opening day. Mentioned that if there's anything wrong with them, not comfortable, wrong size, etc to just come back and they'd take care of it.
MEC , (formerly Mountain Equipment Co-op), is no longer a cooperative. The former MEC board of directors betrayed the members of the cooperative by undemocratically and selfishly selling it out from under them to private U.S. Equity firm, Kingswood Capital. I have withdrawn my membership and will only shop at Canadian and locally owned outfitters and suppliers of outdoor equipment.
MEC would most likely be my favourite store in Kitchener. I trust this store for clothes, for outdoor equipment and their staff are helpful. The reason why I might believe I'll last a Canadian winter is partially due to this store.
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