Edmonton, Canada
11122 156 St NW
N/A
+1 7804741481
Repair services
We first used McKinley in late January to have our furnace repaired. Christopher did a great job getting it back up and running but advised that we should consider replacement due to the age of the furnace. A week later we had to call McKinley again and Andrew was able to troubleshoot the new problem and get the furnace running. It was time for a new furnace. We made an appointment with Chris (sales consultant) the following day and he talked us through our options for furnace replacement and payment. It was a very positive experience and he was able to schedule the work for the next day. Devin and Robb arrived on time and the installation was completed well within their estimated time frame. Both of them were very courteous and took great care moving components in and out of the house. Devin thoroughly explained the new thermostat to us and showed us where the manuals for the new equipment were kept. From initial phone contact right through to the completed installation we were very happy with all aspects of McKinley's staff and service. Even though our problems occurred in the middle of a brutal cold snap we were able to get same-day service to keep heat in the house. We would highly recommend McKinley Heating Service Experts.
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Last week Fredie & Melchor came and replaced our furnace. I found them to be well mannered, neat ,tidy and appreciated how careful they were when removing the old furnace from the basement to there van. The company we had hired in the past could really learn something from these two. They showed up on time and worked until the job was done. Once they we’re done everything was cleaned up and removed from the house. You could see that they take pride in doing a good job.
Zachary & Robb were amazing young men—very hard workers and very respectful of the home. They laid runners from the front door to the furnace room and used them constantly. They cleaned up and never left a mess for us to clean up, which was greatly appreciated. The Lennox furnace we got is amazing!!
Josh was very polite. He kept me informed if there was any problem. He was very effective in the manner he worked through the furnace to get it tuned up. Great time talking to him and trying to stay out of his way.
Josh Weiss came to fix my heating issues today, and replaced the thermostat for it wasn’t working correctly. I now have heat! Very professional, informative and fantastic customer service experience! Highly recommended this company!
Deli
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