North York, Canada
3855 Chesswood Dr
N/A
+1 4166381010
Wheelchair-accessible car park
Nice facility, yet Incredibly dishonest management that lacks basic decency. I was not allowed even to enter the club as a member and wait for my under aged daughter a month ago, but they've been charging me full membership fee for months, without my knowledge and consent. The whole scheme is very sneaky. At first, they stopped charging the membership fee in March 2020 like all other clubs, as they were completely shut down. However, around May 20th they allowed access to courts (for which they charge separate fee) without providing any other services. However, unlike the rest of the industry, they continued charging full membership in June, without a consent or even direct notice to the members. In my case, it's over a thousand dollars. When I realized a foul play and complained, a really rude and arrogant CEO said Mayfair would never refund membership fees because it was not their fault they were closed. I told her that certainly was not mine, and they should go put a claim to their Insurer for business interruption instead of plunder like this from members. The person I complained to (she said there is nobody above her to complain to) even went to bully me by saying that fees will not be refunded even though no services were provided in months, but I could cancel and/or freeze my services if I don't like their decision!!?? I've been on and off member of the club with my family for the past 20 years, last 7-8 consecutive. Sadly, I watched Mayfair transform from the most reputable sport facility in the city to the entitled, greedy and dishonest corporate monster. It is inevitable that current person in charge will run them to the grounds with the business practice that grossly lacks honesty and integrity. In the mean time, after endless emails and efforts to reason with management, I am only left with a legal remedy. And that makes me really sad.
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An awesome place for the 'elite' to isolate themselves from the rest of us lesser humans. Sooooo much nicer than what the city offers it's taxpayers.
Great, Clean. Nice Friendly Staff
Mayfair is currently engaged in a fraudelent activity against its members like no other fitness club in Canada. Same as other clubs, Mayfair stopped operating on March 15 due to the pandemic, and up until now they have provided zero services except access to the tennis courts. No fitness, pool, sauna, jacuzzi, restaurant, basketball, squash, yoga, massage, personal trainers, showers, restaurant, no even access to locker rooms. At the same time, they’ve been charging FULL membership fee to all members. The word is that mastermind behind this fraudulent scheme is Melissa Raghura. CEO. Make sure to call her and demand your memership fee refund from March to August, as it’s been charged illegally. If enough people calls, perhaps the common sense prevails, and they provide the refund. Otherwise, stay tuned for class action lawsuit!...
I AM A MEMBER FOR MORE 15 YEARS - IT'S CONSTANTLY GETTING BETTER
Nice club, but hours are not good for a club with such a high cost. Summer hours closes at 10pm on some nights. That means you got to be off the floor earlier then that. Not flexible hours. A gym should be open late. The club need to work around your schedule not you around theirs. Other then that it's clean and tidy.
Clean and well managed. They just finished upgrading their fitness room and it's first class. The tennis courts are really nice. The restaurant comes in handy. There is plenty of free parking out front.
Nice facility. Members only. Played 2 hours of tennis as a guest. Court lighting is a bit dim.
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