Markham, Canada
505 Hood Rd
N/A
+1 9056043260
On my wedding day, the photographer and videographer were great! Super friendly, professional, and got lots of great shots! My photos came in quickly, and beautiful....my wedding albums took a little more time but also turned out fantastic! HOWEVER...... my experience at The Photo Studio hasn’t all been positive. My wedding was on Aug 4th and I am currently STILL waiting for my wedding video to come in...there has been hardly any communication as to why? I am left guessing they don’t have enough people working on video to handle the volume of weddings they take on. I sincerely hope that when the video does come (hopefully before my first wedding anniversary) that it is equally as beautiful as their other work. But it has been an extremely frustrating experience. So I would definitely weigh my options before choosing this place to be safe !
like
Worst experience ever. This was the only bad part of Our wedding. When we met with Steve we explained that we had a sibling that was autistic. He assured us of his experience in photographing kids with special needs. He showed his personal work which we liked. He also assured us due to our special needs he would be the photographer. One week prior to the wedding we learned he would not be there. We argued none stop and he threw the small print in the contract at us which stated they had a right to change the photographer. The photographer (Aaron ) which was sent was in our opinion incompetent. He did not bring any lightings even. The results really showed in the horrible photographs we received. Guests at the wedding who had taken pictures from their phones gave us the only good pictures we received. The photographer didn’t even take a proper portrait of us together. Most of the pictures turned out blurry and since he didn’t bring lights was using the make up artists lights. Upon complaint to Steve he defended his photographer even though he was not witness to anything. We gave a list of pictures that needed editing and none of it was done. None of the books or photos had the name of the studio on it which shows he didn’t want to advertise this quality of work. We asked to come pick up our pictures so we can talk to him about all of our issues and he wouldn’t let us. He couriered them to us instead. If I could give this rating a negative number I would. The best advice I can give is stay away at all costs.
Photos are of good quality and prices are comparable for others in the industry. I wonder if those complaining about nickel and diming looked into other options? Owner is friendly and photographer was humorous. Our style was captured pretty well. Owner of business is very responsive. Would have appreciated more communication with respect to return of albums and timing, otherwise all was good.
We had our engagement and wedding photos done by the The Photo Studio. They turned out great. There was a really fast turn around time between our events and receiving all of our pictures/videos. All our interactions with Steve and the photographers was always professional. Overall great experience.
The Photo Studio did our wedding and engagement photos. They turned out really excellent. Beautiful photos. They were able to provide photo packages, but we ended up upgrading most things which increased the price. The quality of pictures was excellent. I will say the owner is curt when communicating through emails and is very nice and professional in-person. They were also able to make a wedding video. It's a good one-stop-shop when dealing with the stress of a wedding.
Deli
The best companies in the category 'Deli'