Maple Ridge, Canada
20155 Stewart Crescent
N/A
+1 6044606332
5 stars for Dan, Sebastian and the field manager for their great customer service in our FA verification process.
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Review on their system after 2 years. Less expensive than competition initially for equipment and installation. BUT you will pay for it later if you need more work done! They lock you in by limiting your access / keys to the fire panel and use only proprietary supplies and programming. For example, there was a programming error to have fire alarm recognize difference units at our complex 1300 for the work that takes a few minutes.
I have seen first hand some excellent techs and staff going above and beyond to deliver great service.
I rarely give a bad review... Dealing with Mircom has not been easy. Calls were not returned for weeks, The order took a long time to come in,... The accounting department however was helpful and professional.
Disorganized, overpaid HQ is asleep and is poor at managing satellite locations....
Poor experience.
Deli
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