Madawaska, Canada
ON-60
N/A
+1 8007044537
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Been going with Algonquin Bound for a couple of years now, just did our first trip to Rock Lake coming through the East Gate location! Again, the team is fantastic! Really know their stuff and very helpful! The gear and canoe rentals are very well priced! Can not wait for our next trip!
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Always great service and great rental prices. Outfitted my whole group with boats and camping gear. We had a excellent trip.
If your going to Algonquin Shall Lake Access Point 17, this location will be on your way in. Or if your entering from the East Gate into Algonquin you could make this on your way in. The staff was very friendly, making it easy to get the canoes delivered to the Access Point. The canoes were left by the Permit Office and was an easy walk to Farm Lake. The canoes and the rest of the gear was in good shape. The only thing that I did not like about this place is its online ordering. I ordered the canoes in March for August. It was pending for a long time, but the store wasn't open so I couldn't call to get confirmation of my order. Waited till they were open for the year and they said that they sent me an email confirmation, which I did not see, so I got them to re-send it. Didn't look to close at it once I did get it, and a month before my trip I looked at it again and noticed that they gave me Superlight instead of Featherlight canoes. I called back to try and change it and they couldn't, not that big of a problem but was still a little annoyed about it. Another thing about the online ordering it still states that my order is 'pending' in my account even though I already got it. Overall great store and will return if I end up on this side of the park again. I would just suggested that you call to confirm your order and to check the email confirmation that they are giving you what you ordered.
Great place for your back country canoeing and supplies!
Algonquin Outfitters has you guys beat on quantity, quality and above all customer service. We were in Algonquin over the August long weekend and rented from both AO -Lake Opeongo and Algonquin Bound. Our experience with AO far exceeded anything we got from AB. They were courteous, kind and we definitely got our money's worth - plus they had equipment in our sizes (not a lifejacket that was 2-sizes too small for my male partner - where the lady said, 'uh, that's all we got'. On the day of our actual booking, it was raining for a full 24-hours, thunder, lightning, everything - we did not feel safe taking a canoe out. So instead, took back the equipment, (we did not go up to get to where the canoe was for our Shall Lake Excursion, all we had was the paddles, life jackets and bailer) and hoped for a 50% refund - nope, nada. No explanation, just not happening. Well, next time it will always be Algonquin Outfitters for sizing, courtesy and availbility.
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