Calgary, Canada
6455 Macleod Trail SW Unit 207A
N/A
+1 4032529415
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
There’s customer service and then there’s going above and beyond. I was waiting in line today when a man started asking me questions and making me uncomfortable. The staff instantly sensed this and brought me into the store. She chatted with me and helped me avoid him while we waited for him to leave. Not only was she helpful and knowledgeable about the products, but she made sure I felt comfortable and safe. I can’t remember her name, but I’m so thankful she was there!
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Jenny is the best! She helped picked the bath bombs for my gf v-time gift and up the presentation by wrapping it in cloth. Thanks again
Very friendly staff and always so helpful. I love going here for gifts and treating myself. Thank you Lush!
Wouldn't let me in the store unless I used hand sanitizer or washed my hands with the soap they provided at the front. I only did it because I had to return a product and get my money back. They give you a long rant before entering the establishment. All I wanted to was to shop, but clearly they don't want my business. Then again, what can you expect from a left-wing nut.
Cutest selection of Bath bombs and very knowledgable staff!
My daughter is disabled and the lush staff truly MADE HER DAY! Thank you for the kindness and free samples. WOW never experienced customer service like this before. Thank you!
The employees are quite knowledgeable about not only their products, but other, comparable products and the company as a larger picture. Very very helpful, friendly people. This all points to proper training and management. Good job LUSH. The products themselves are of a higher quality.
LUSH is a favourite of many people I know and makes a great Christmas gift or stocking stuffer. The aroma can be pretty intense but the products are nice. The staff in the Chinook location change from year to year, but I will continue to go back because they always seem to be helpful. This year with covid things were a bit strange, but they are doing everything they can to keep people safe and maintain a positive shopping experience.
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