Lucknow, Canada
1136 Huron County Rd 86
N/A
+1 5195283913
Arrived quickly, polite, professional and they really know their stuff. Definitely my new go to for any future plumbing needs. Highly recommend.
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My rating and review is based on their charges. We have used this company 3 times, each time two individuals arrived and therefore we were charged for two people. The first two times the jobs were bigger, so we let it go because two people might have been required for the job. The last and final time we will ever call this company was for a simple one person job, however two showed up and we were charged 125.00/ hour. When I called to discuss why two showed up for a simple one person task, we were told “ well we have apprentices to train”. That maybe, but that is not my problem! Why do I need to pay for an apprentice to stand watching this simple task being done. At very least this company should be up front and advising their client when booking the call that two people will be charged for the call. If that had happened, I certainly would have called a different company and paid half the charge. When I called to complain the response was “ well that is the way it is”. No acknowledgement that they have a responsibility to advise their clients of their outrageous charges. I’m thinking, do they not also get some kind of funding from the government for apprentice training, if so why is the client paying so much? Will never call Cliff’s again! There are many other plumbing companies out there to call where apprentices are not part of the charges.
This is a great company. Their plumbers are polite, professional, quick and competent. Always within scheduled time frame. I have found they also come with both plumber and helper. Which really saves time.
Deli
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