Hamilton, Canada
1945 Barton St E
$$$
+1 9053125670
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Amazing service. Went in a few weeks back for a new lawn mower, got the dream team of Sheri and Gerry and couldn't be happier with our purchase. They both took extra time to ensure that my wife and I knew everything we needed to know about our purchase and checked that all the parts were there before going to the checkout. I would highly recommend get one or both to assistance you when making a purchase - you won't be disappointed.
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I knew what I wanted but wasn't sure what area of the store it would be in so I asked at the \Customer Service Desk\ and a polite young lady sent me in the right direction. I found what I wanted quickly. Looked at a couple of models and chose the one I like best that was within my price range. My second item was also easy to find after asking another associate that was working in a department other than the department that the item I wanted was in. I got both item and then went directly to the register to pay for my items. The cashier was not very talkative but was polite and processed my purchases efficiently. I had a good shopping experience at Lowe's today!!! :) hugs JACK
Store is very organized and clean and staff seemed happy and eager to help. l saw nice inactive door handles there, but ended up ordering the ones l saw there at home, online the next day from the Lowe's website. I know they were in stock because l saw them there, but the order took along time to ship to me, and the tracking status link just took me to a bad link. I had to email customer service to find out why it was taking so long. This was during the red zone in Hamilton. I guess you have to have patience during these times, and if ordering online give yourself extra time to receive your purchase.
We had such a NIGHTMARE experience with this company. We went to the store on Tuesday Oct 13 because our fridge had died. The agent who helped us was wonderful, and we ended up selecting a fridge basically because it was a 2 day delivery and we needed it. We were told at the store that we would be contacted the following evening for arrangements, and be given a 2 hour delivery window for the next day, AND a call when they were at the stop before us. Perfect. Wednesday night, no call. So we call. We are told yes, they'll call you in the morning. No call. They arrived at 230 unannounced, and we were not at home (still at work, because no call). Told they couldn't wait, would have to reschedule to Saturday. Saturday, NO CALL. NO FRIDGE. Call and are told it has been rescheduled until NOVEMBER. Went through the system and after an hour are told that the best they can do it *maybe* Monday. No thank you. We spent an entire Saturday going from store to store where we finally found a fridge we could take TODAY, and 200 cheaper. What a horrible experience we had with this company. This is not customer service, and they were willing to leave a family with no fridge for a MONTH in the middle of a pandemic, all because the delivery drivers did not live up to the promise this company made. Shameful. Won't be seeing our business again.
Lots of selection available. Huge box store. Staff were attentive and helpful. We found what we didn’t expect to find. Will return.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance