London, Canada
760 Hyde Park Rd
N/A
+1 5196412999
Excellent service at a reasonable price. Very knowledgeable about exotic pets, and were able to quickly drain an abscess in my snake's tail without any fuss. Wonderful customer service, taking care to keep my reptile out of the winter cold wherever possible. I will be coming back.
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We had our pet rat Cola sadly passed away after a procedure here, but the staff here was absolutely amazing. During the initial check up they were so sweet to him and spoke very nicely to him. After the procedure everyone was incredibly thoughtful and sweet. Doctor Tucker did everything thing he could to help us understand what happened, and they even sent us a sympathy card. The staff of West London Pet Hospital are some of the most caring and thoughtful people I’ve ever met. They always make sure to remember each pet and their family by name, and put so much care and effort into their work. If you have rats, they are the best place to go! I wouldn’t trust anyone else with my other pets.
I was a client for many years and spent thousands of dollars with this vet and when I challenged him to assist me with ear drops that had already been prescribed to my dog for a chronic condition she has without a visit, Dr Tucker then banned me via registered letter a week before Christmas in a year thats already proved to be challenging. Before you visit this vet I would strongly recommend you look at other options. I'm also sure that they were insulted by my comments that my confidence level was low as some of the treatment that they provided my dog proved to not be for the issue that was manifesting resulting in us spending 400 on treatment that wasn't needed. Good luck all the best Dr Tucker and crew.
Absolutely amazing staff, only time I've ever had to take a reptile of mine to the vet and I hope the last, but they are very knowledgeable and helped us greatly with our little soon to be monster. Higley recommend them and cannot thank them enough for there help today!!
I found the staff pleasant and caring. They follow up after the original appointment, and the billing is reasonable.
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