London, Canada
77 Highview Ave E
N/A
+1 5194347798
I've been using Vaughan for a couple years now after I felt my previous auto service place wasn't really doing me any favours despite going to them for decades. Vaughan's service has been great, they're fair, and they treat you well. I have no problem recommending them to friends and family and to random people online that aren't sure where to take their car. :-) Take care and have a great day!
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Wow! Vaughn Auto Service has amazing customer service. This was my first time taking my car to this shop and they were very professional. Pricing was reasonable. My car sounds great again now!
First of all, I wish I could give this place more than 5 stars. I used to take my car to the Oxford dodge dealership, the customer service along with mechanical services has gone WAY downhill there (seriously- don’t go there). After my terrible experience with the dealership I was desperate to find a good/ trustworthy place to take care of my car and after some research I found this gem. I have never been so happy, comfortable, and overall impressed with the services they offer.Vaughn Auto Service is not like any other mechanic, they stand alone in everything that they do and over deliver. From customer service to repairs on my car, I’ve never had any issues what so ever and they are extremely transparent and helpful. Jamie (she’s at the front desk) is AWESOME at talking things through, educating and planning things out in order of what needs to be repaired first to what can wait in order to suite my budget. I can easily say without a doubt that I will go here for the rest of my life for all my car needs and I highly recommend their services to everyone. This place is nothing but amazing and the best thing that’s happened in 2020! ALSOOO- this is the only place I know that takes pictures of things that need to be repaired on your car and sends you a DETAILED report. Like seriously, get out of town- WHO EVEN DOES THAT? Vaughan Auto Service does! Just another reason of many to ditch your current mechanic and go there!!!!! Sincerely, super happy and loyal customer :)
WOW! My experience with Vaughan Auto Service was beyond phenomenal. I live in Winnipeg and I was looking for a shop that could do an inspection of a vehicle I was purchasing. I went through their reviews and I was sold. From the moment I called, I spoke with Jamie which made the process go very smooth. Not being able to view it or see it. They offered an inspection that provided me with a detailed report with lots of photos. They also offered to pick up the vehicle from the person selling if it was easier. Jamie made sure I was happy with their service and asked many times to make sure I was pleased. This is customer service! If I was residing in London, ON. This would definitely be my go to shop. Thanks again!
I took my wife's car here as an alternative to the Ford dealership based on the positive Google reviews and was not disappointed. They were able to accurately diagnose a tricky electrical issue instead of just replacing parts. Jamie kept us informed on the status of the repairs regularly. I really like that they send pictures and detailed information(moisture level in the brake fluid for example) with their reports.Hopefully we will continue to be regular customers.
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