London, Canada
111 Horton Street
N/A
+1 5196615503
A lot of people complain about the customer service being an issue, and I too have had issues while talking to someone on the phone. However, when the powerlines when down in front of our house in the wind storm two months ago, the London Hydro crews worked hard through the night to completely replace all 3 hydro poles and restore our power. They finished up around 5am. I am thankful for the crew that worked that night. They came through when we needed them.
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There was an issue with a transformer near our house and we lost power. Crews were on site almost immediately and worked continuously for the rest of the day and into the night getting it fixed.
No issues setting up myself as a new tenant taking over previous tenant. Thought it would be much more difficult. I prepay my bill before the due date, no issues!
Messed up our move request and continued to charge us for 2 locations and charged us about 400 for 3 more bills at our old location and refuse to do anything about it. At least we could actually contact someone, but they were no help. Just told us to go after our old landlord for it.
Hydro is very expensive and we pay more then suppoed to pay . You should give us one rate for all day not 5 different price a day. Don't make people lives more harder then it is already please. You guys get top dollars and we have to suffer. Soooo unfair
Deli
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