London, Canada
1680 Richmond St
$
+1 5198500880
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I bought a Fossil smart watch from the States six months ago, unfortunately it stopped working last month and I found that I lost the purchase receipt. Since the border is closed these days due to the pandemic and I don’t have a receipt even in my email, I went to the Fossil store in London to find a solution. I was greeted well by the sales person Judy, very patient in understanding the problem and I really appreciate her efforts to solve my issue. She is very professional and talented, truly dedicated in solving customer problems. I could upgrade to Gen 5 smart watch with an attractive offer from Judy. Really appreciate her caring. I will visit the store again for more purchases and strongly recommend this store to others.
like
Good collections
Fair collections of watches
Purschased a Gen 5 smartest watch from a salesperson by the name of Karla. She was super helpful and answered all of my questions. She was very knowledgeable about the product and sanitized products in between all products!
Purchased a Fossil Smartwatch (Aug 6, 2020). A very neat and organized front store. Greeted promptly and courteously. The sales person (Judy) that served me was very professional and personable. I will go back and would most certainly recommend others to visit the store. Well done!
My brother and I went into fossel on black Friday. We met Karla. Wow. What a great experience! She was so informative and really personable! We all decided that tiktok was stupid and we bought a watch. Thanks for being amazing karla!
Super rude sales associate, I was on line to make return and she left the cash desk to serve another customer, and no value of time and I asked me if I mind moving and waiting so she ring the other lady, after making me wait, I returned and went to micheal kors, they have nice associate and 70% very stylish and better Quality stuff.never i will shop here
Manager was extremely polite and supportive. Thank you for all your help.
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