London, Canada
417 Spruce St
N/A
+1 5194536030
Love Dr.Mor. He is always caring and knowledgeable. Even in an emergency situation we were able to get my Pup in same day. We will continue to drive from out of town to keep our little Brandy coming back, the staff are always kind and friendly.
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Friendly and fit my dog in for an appointment within a couple hours, saved me a trip to the emerg vet. He was in and out with procedure done in under an hour, both pup and I are very grateful! Also very reasonably priced initial exam and they contacted my previous vet for records saving me the hassle
Took my dog in for a service, I was told by our groomer and other vets, if the animal is up to date I should only be charged for the service and not an exam. My dog is up to date, she was there in the summer for her shots and yearly exam. Yet they still charged me for an exam!! When I questioned them I was told it's up to the vet. I am shocked and disappointed this office would take advantage and charge a fee that we wouldn't have been charged elsewhere. All in all I ended up paying almost 80 for something that took them less than 5 mins and should have only cost me max 25.
Heather (receptionist) was great at beginning to set up the profile for Sia. Unfortunately this clinic does not treat pitbull crosses and refuses to treat her or recommend someone who may. Really crazy how certain breeds of dogs (really just one) are being discriminated against by this clinic. I'm actually happy that they refused to treat her as the state of the clinic based off of their reviews seems to be lacking proper maintenance and cleaning procedures. I won't be taking my dog here because her breed has been 'banned' but you shouldn't take your dog here because they simply don't care about maintaining the cleanliness of the space your dog will be cared for in.
People seem nice but the clinic is disgusting. Smells really bad as soon as you walk in and is very disorganized. I was told when I booked the appointment that a nail trim was 12 and when I got there they said they don't offer the service due to covid but they can do it for 55. The WORST THING is there was BLOOD AND FUR stuck to the exam table as seen in photos. This was before our exam. I asked the vet and he said they wipe the tables but they missed it. This please is not clean by any means and you might want to get vaccinated after going it is important to spend time to make sure the place is clean. Animals could lick things and pick up all kinds of issues from something like this. Not impressed.
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