London, Canada
270 Adelaide St S
N/A
+1 5199630350
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Just a note to inform you of the outstanding guidance, information and help we received during our patio furniture purchase by Tony Braga of the London store on Adelaide st. This was last November Black Friday time. We know the store is now closed but I emailed him today to enquire about adding more pieces to our patio collection. He answered within minutes and is looking into our request for the time your store is open again. To us this is excellent customer service and we will continue to shop there. Our first patio set was from that same store 11 years ago! Love Dot furniture!! Rob&Linda Creed
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We had a GREAT shopping experience at the DOT furniture store in London. It was my first, and not my last, visit to DOT. The staff were great and very helpful in trying to help me find what I was looking for, Tony the Store Manager was awesome! Great to deal with and I highly recommend DOT furniture! Thanks again Tony we will definitely be back and send our friends to your store!! Happy Customer Anka Wimbush
We purchased patio furniture in 2017 great product, price and service. We decided to check out indoor furniture on the 16th of Nov, saw the 3 pc set we wanted, purchased it and it was delivered on time on 21st. Tony was attentive and answered all our questions. We love the furniture and it looks great in our home. I would remiss if I didn't mention his delivery staff headed by Lester who goes above and beyond. Thanks again Dot and staff.
These guys (Jay and Tony) go that extra mile to make you a happy customer. Top quality patio furniture that is made in Canada combined with excellent customer service—a rare commodity these days!
Stopped in last week to look at outdoor dining sets and we were greeted by Tony. He showed us a number of units and options and left us to mull things over. We purchased a table with eight chairs and cushions and received a promise that the black table we had requested would arrive the following Wed. Tony called me on Wed. and informed me everything was ready for pickup. What a pleasant surprise! Very few places today offer excellent service but DOT still does. A most pleasurable shopping experience! A big thank you to Tony. Doug and Laurie
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