London, Canada
648 Huron St
N/A
+15194349191
I love the fact that there is a 24 - hour service for anyone in need. The workers are so supportive and willing to help without judgement. Thank you for being there to help those who dont know how to help themselves.
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Not a good experience. The social worker I saw barely let me talk. Didn’t take my concerns seriously, just sent me home with some papers.
Would give 0 stars if I could. My brother has had nothing but bad experiences with them the last couple of years and will have NOTHING to do with them anymore. Back in May I needed help and met a rep from there. (They came to my home.) When they left I was feeling more positive and hopeful. Other the last month or so, my trust/faith in ANY member of CMHA London locations has eroded to NOTHING. They listen without hearing, and show a lack of respect when they are told that a discussion has to stop for the day and they don't even when they say they respect that. (This caused me to get overwhelmed and stress out to the point I gave up.) As far as I'm concerned CMHA London needs to be completely replaced with new staff, infrastructure, and streamlined procedures and policies. Make it fast and simple to get help. Not convoluted and complex and take forever to get help when not in complete crisis. I've given up on getting any decent, proper and fast help from them.
They helped back in the day, years back. But now the more you get to know them or they get to know you, they use who you are against you, refuse you services. Its hard to accept their kind of help when they dont truly listen. Terrible support team, they do not work well with other services.
The receptionist Katie was really kind and offered me help in every way she possibly could! I was soon greeted by the professional, Jordan, and we discussed my anxiety/panic attacks/etc. in further detail. Jordan was very patient with me, knowledgeable, and non-judgmental. He made me feel very welcomed and comfortable to express any thoughts/feelings I had. I arrived not knowing what to expect with many doubts, but left feeling relieved and excited to try out my new learned coping skills. I think it is AMAZING what these guys do! They are there to listen and help connect you to any services that can be of benefit to you. Did I mention it's open 24/7?!? Thank you guys so much for your kindness, your understanding, and your knowledge! I am so, so appreciative! \u003c3
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