London, Canada
1737 Dundas St E
N/A
+1 5196726700
I called the store and no one picked up. It directed me to the main line; after an hour I confirmed the reservation with customer service. I was informed I would receive a confirmation and charge on my credit card. After 24-hrs no such information was provided via email or text. I spoke with three different representatives who said they could not find the booking. So, I attempted to book another car the day before I required the vehicle. It was 100.80 with my first booking and an additional 100 deposit. However, I was informed the prices were actually 210 with a 350 deposit. This company is beyond fraudulent and the prices online or on the phone do not reflect the in-store bottom-line. If you book here you'll be paying more then you expected. I'm still concerned someone has my credit card information and I'm filing a complaint with the CAFC.
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Horrible experience, and I rent cars all the time. Didn't have the car we requested (small), pushed us to take a minivan for 2 people. Asked for help on the price, nadda. Staff had on old dirty hoodie, not a Budget or Avis staff shirt. Reeked of smoke and run down building, no inventory of cars, and overall extremely rude staff. Did my best to give them options and ideas, no help. So, we went to National at the airport - which is just around the corner - where the staff was great and we saved about 30%. Save yourself the 2 hrs and find another option.
scam artists. id rather walk than rent a car from here.
Horrible service. I spend over 6000 a year on car rentals. Decided to try budget and I terribly regret it. Save yourself the trouble and go to Enterprise across the street. Impressive service there. This budget location is terrible.
100 for 3 days awesome. Had to extend by one day and they charged me an extra 155. When I called in they apologized and said theyd fix it then hung up on me. Called again, next agent was very rude and said he had no idea and he cant do anything. Called 3rd time and they said theyd open an investigation and refund me if I'm in the right. Still never got money back 3 weeks later. In short, their low rates are a scam and try to entrap you into spending more money that you have no chance in getting back.
Deli
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