London, Canada
119 Exeter Rd unit j
N/A
+1 5194386565
I had tree roots growing into my sewer line. I made the mistake of calling another plumbing company first, which did not fix the problem. Shawn returned my email quickly on the weekend and sent Tyler over to my house. Tyler did a fantastic job clearing the pipes & is a great guy. I highly recommend Best Plumbing and Drainage Contractors.
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I called to report a leak in my basement. Sean was over the next day, assessed the area and showed me the crack in the exterior concrete wall causing the water in my basement. He could have easily told me that they could start the job and pocket the money after they fixed the problem. Instead, he gave me another cheaper option and saved me thousands of dollars. He made nothing on his visit but referred me to someone else who could fix the problem for a portion of the price. I am very pleased to see that this type of honesty still exists today. Thanks Sean!
USE BEST FOR EVERYTHING!! Our basement flooded in July 2020. As part of the rebuild, the city of London has a grant program to assist in putting in a sump pump, backup system, and backwater relief valve. They require two quotes be submitted. I called around, and spoke to 6 plumbers, and obtained three quotes. I decided to use Best instead of the other companies because the owner Shawn came out personally to do the quote. He treated me with a respect not found in the other companies. He answered my questions, was patient with my subsequent emails, and never once did I feel like an inconvenience to him. Sadly, I did not feel that same way about the other companies I contacted for needed quotes. I was incredibly impressed by the crew that Shawn has. They are dedicated, hard working and friendly. One of the guys actually had his wisdom teeth taken out during the three day project, and decided to show up the next day to keep working. I am not sure if that is dedication or insanity. Your call. I never once heard them swear, which let's be honest, if it was me down there in my basement, I would be swearing a blue streak. I am happy I went with Best, and would recommend them to anyone.
Their name says it all, have used this service quite a few times over this last year aftet switch from my previous plumber and glad I did, they are hard workers, attention to detail and get the job done. I recommend!
Absolutely amazing! Tim is extremely friendly and has outstanding customer service. The plumber who came out to fix our drain was so helpful so kind and so professional! I highly recommend their services not only for the quality but also the price. The initial quote we recieved from another plumber was going to be 200 for a simple drain installation and Best was only 100. Their prices are fantastic and their service is amazing
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