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2001 Audio Video

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London, Canada

2001audiovideo.com
Electronics store

2001 Audio Video Reviews | Rating 4.1 out of 5 stars (5 reviews)

2001 Audio Video is located in London, Canada on 979 Wellington Rd #18. 2001 Audio Video is rated 4.1 out of 5 in the category electronics store in Canada.

Address

979 Wellington Rd #18

Phone

+1 5196852001

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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I

Isa Sav

Proactive staff and superb service. Ordered a phone set online. Got a call an hour later and an offer to pick the item in store (curbside pick-up) rather than wait for a week for delivery. Brought up a question of discount for in-store pickup as advertised online. 2 hours later got an email confirming that the coupon was applied (the appropriate discount amount credited back) and my item was ready for pickup. Wish every business offered their services this way!

R

RawB D

Best place in London for all your audio and video needs...hands down

M

Mike and Katie

I purchased a 43 inch Samsung HDTV 4K Smart TV just over a year ago and my manufacturer's warranty had run out. I did purchase a 3 year extended warranty though. I recently had an accidental impact with the screen while moving stuff around on my desk while organizing my gear to head out to do a photo shoot and accidently banged my TV with a controller from my game system. I took the TV to the store to get repaired or replaced, and they told me I had to take it to a repair facility further in the south end of the city. I spent over 500 for the TV and then had to spend a further 40 for cabs. I was just informed by the repair center that the 3 year extended warranty did NOT cover accidental impact and I am now out a TV. I will NEVER do business with 2001 Audio Video ever again and suggest nobody else does. Take your business to Best Buy or Walmart where at least it will be covered.

S

sarah lawrence

Saturday night we had an accident involving our son, a toy and a smashed TV screen. We took the TV in for repair at the store in which we purchased from (best buy). Because the cause of the repair fell outside our warranty they refused to do the repair leaving us with an almost brand new (3 month old) TV that was garbage. Driving home I saw the sign for 2001 Audio Video. I had never been in so I stopped hoping they did TV repairs. Even though they couldn't help with the repair, the staff were super sympathetic and knowledgeable. We ended up working with Alex who did everything he could to get us a comparable TV without spending alot since we were already out 1 new TV. For an amazing price we got better brand TV (old one was Philips, new one is Samsung), amazing customer service and got to support a small box store which is so important right now. They even offered to take the broken TV to dispose of for us which Best Buy wouldn't even do. Definitely will be continuing to bring our business here.

J

James W

Great local service, always willing to go the extra mile!

Top 10 companies in Electronics store category in Canada

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