Vancouver, Canada
1140 W Pender St Suite 500
N/A
+1 6046853555
BEWARE! livingston bought out a company we used to deal with which is the only way they gained my business in the first place. they did not allocate my payment correctly and then send the unpaid invoices to collection. and still have no answer to where our payment went. Criminals....
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I recently shipped my daily driver ( which is my pride and joy ) from Ottawa Ontario to Vancouver BC with Livingston and everything went very smoothly from drop off to pick up . The car arrived just as I had dropped it off and the pricing was fair and actually less than I was quoted at 2 other companies . Domenic Santini was my point of contact for the whole process and he did an awesome Job . Would definatley recommend 10/10 ! - Toren Belair
Avoid Livingston International at all costs - SO disappointed. We had to move our car from Montreal to Vancouver and it took close to 5 weeks rather than the time frame of 10-12 days that we were promised. Many follow ups with them only for them to have little information on the status of our car - took them about 2 weeks just to even onboard our car on the train. When the car was finally delivered, the driver was in a huge rush to have us sign a form and be on his way. Upon parking the running car, we stopped it and turned it back on only to notice that the battery was dead...called Livingston - they said it wasn't their fault and that they were not liable. We proceeded to ask for them to come back to at least give us a boost but the customer agent remained firm on them not being liable and then hung up on my partner. We managed to get a boost, let the car run, only to be told by CAA that the battery was actually drained and dead. We also noticed the cap on the battery was left uncovered so clearly someone boosted the car for it to get to us in Vancouver. Mind you our car is only 3 years old so the battery was in a good state prior to. So here we are with a 300 bill for a new battery. Thanks for the awful service, Livingston!
There is a 100% chance this organization will provide you with the worst possible brokerage experience anyone could ask for. From Dolly Nazareth being the worst customer service rep I have ever dealt with and not submitting all of the paperwork necessary to clear a shipment to Lana Su incorrectly copying a VIN number causing headaches, delays and additional costs (none of which Livingston helped with) - you will be amazed at just how bad a business can be to deal with. I would highly encourage you to give your business, money and time to anyone else. Literally... *anyone* else.
This company does not communicate well internally or keep track of payments and invoices. You will need to hire a logistics team to manage their logistics team. We spent over 15 hours in the past 2 weeks trying to locate packages and make payments. STAY AWAY
There is no option for zero stars or I would have chosen it. If you choose to go with this company , arm yourself with patience and be prepared to get the run around
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