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Lindt Chocolate Shop - Edmonton

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Edmonton, Canada

lindt.ca
Chocolatiers & Shops· Candy Stores· Chocolate shop

Lindt Chocolate Shop - Edmonton Reviews | Rating 4.5 out of 5 stars (8 reviews)

Lindt Chocolate Shop - Edmonton is located in Edmonton, Canada on 2011 99 St NW. Lindt Chocolate Shop - Edmonton is rated 4.5 out of 5 in the category chocolatiers & shops in Canada.

Address

2011 99 St NW

Price range

$$

Phone

+1 7804852133

Service options

Kerbside pickupIn-store pick-upIn-store shoppingTakeaway

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Dorothy Lamb

We have shopped at this location a few times .. the products are great .. the prices good .. but on April 10th it was not a good experience at all the service person Dillion (0 star) certainly lacking in customer service & knowledge but the assistant manager Sergied (5 star) went above snd beyond to help & correct the errors .. therefore gave a 3 star ... snd note myself and my adult daughter were the only people in the store .. so not busy while we were there Was overcharged on 7 of the 9 items purchased (Dillion) ... watch your bill !!!! Check it over!!! Charged 79 should have been 63 greeted with an abrupt “use hand sanitizer” no Please or friendliness (Dillion) when I was just starting to use sanitizer, my adult daughter was next to use it asked Dillion a question regarding which price would be better to purchase in the bag on sale 2/10 or the 100 lindor balls ... the answer was 150 ??? .. I said that would be too many I was just comparing the 100 .. then he said how many people am I buying for ???? I said no worries I will figure it out .. when paying for my purchase .. Dillion made a rude comment with a condescending voice .. “how many people is this for .. it’s a lot” .. well firstly, that again is not your business snd secondly, if it was said jokingly maybe ... but still not your business... I was floored by his attitude that I didn’t answer .. so now out of the store .. the price did not seem right ... checked it over sure enough the 4 bags that were 2/10 were charged 8.49 each even though I asked Dillion when he was ringing them up ... 3 bars were to be 2.20 were 3.50 ... so back I go ... right to the assistant manager not Dillion... Assistant manager, Sergied very friendly and helpful confirmed yes overcharged... she had a very difficult time trying to correct the charges actually had to call upon Dillion to help her numerous times ... the process took almost 15 minutes to correct...

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Michele H

This place is amazing for a chocolate lover, or just when you want a delicious piece of candy. The shop is like a Willy Wonka dream come true. There are hundreds of flavors to choose from and believe me when I say it is not easy! The woman working today (I didn't get name , sorry) was extremely helpful and excited about the product which is always good. We ended up getting a small cooler bag filled with over 130 pieces.

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Wesam Khalfalla

Great service and chocolate!

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Stop Bugginme

Of course there was a line up. Once we got in it was a kid in a candy store. We saw different flavoured candies that I have never seen before. Several ways to buy chocolate. The best for us was the 37.00 bag. As much as would fit in the bag was only 37. We squeezed as much as we could in. It was like heaven. Will definately go back there again.

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Delaram Khayyatan

Worst customer service ever and very unprofessional and rude associates. Due to covid new measurements, every retail stores must reduce their capacity which means this Lindt store can have max of 6 people in their store. So, the smart manager decided to have 3 staffs and only let 3 customers at a time while there is a huge back up line outside when it is -20 outside! It does not even make sense why they need 3 staffs just standing there and talking to each other. I have never seen something like this when you need 3 staff on the sales floor to service 3 people. When I provide my feedback, the Lady (try to be respectful) who was the assistant manager, was so rude and keep talking back and did not even let me to finish my sentence I have no idea why all of the sudden she got so defensive and she was claiming to work in customer service forever! No wonder with her attitude and her expertise they need 3 staff. Then manager claims they decided to put 3 staff on the floor because « they care about servicing people more ». I showed him a huge line outside and I told him this is not a good service when they are freezing outside while your staff just standing and talking. Anyway seems they are expert so whatever good for them. Not worth your time! Better to shop online or choose another store seems they cannot handle the small store and they need their full capacity to handle themselves I will take this to their corporate office as well because they have such a poor attitude and no patience at all. Super rude

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JoeAnn Kendell

It was my first time in this shop. If you are a chocoholic it will meet your every need. The store is beautifully displayed with its confectionery goods. Very clean and amazing choices to choose from. The staff is so very courteous and very helpful in every way especially if you are looking for a special and unique treat to send to a special someone.

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Theresa Lalonde

Thank you for the excellent service on Saturday afternoon. With restrictions on the number of people in the store, the staff did a get job of filling our orders quickly. Thank you!

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Hussien Hamada

Love the wide variety of delicious chocolates that’s offered here! What you’d expect to get from a local grocery store is nothing like what you’d get from coming into this store! Truly a wide selection to grasp your own unique taste of chocolate. If you’re thinking of it, they probably have it!

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