Lindsay, Canada
2920 ON-35
N/A
+1 7053245312
I had originally had another company (starts with S) scheduled to install new tanks, a line and supply propane for a large generator. Even though I had scheduled 3 weeks before the planned install date, S had been out for a site visit, the said company forgot to schedule, order the required parts and only told me after I got ahold of them (after 6 hours of trying) the day before the scheduled install. They tried to reschedule for a month later and didn't even apologize. They also tried to increase the original install price by 2k. I was livid. I researched companies and found Outram and am I ever happy that I did. I called and talked to Janet (Wednesday), explained my situation and the time sensitive nature and Outram was on it. Mike was out the next day for a site visit and had pricing and details of the install for me Friday morning. I gave the green light and the install happened on the following Monday. I could not believe the turn around time. Company S should take a look at Outram fuels to learn what proper customer service looks like. If your researching different companies for your propane needs, I very highly recommend Outram. You will not be disappointed!
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ran out of propane late Friday and they had someone come out right away. Good service!
Fantastic service, friendly and fast. New to owning a furnace and they were there on a late Friday afternoon with super support and at home Service.... No charge! Awesome!
Had an issue in the past, they have since apologized and helped correct a current issue with our landlord who refuses to fix the property.
Fast friendly courteous service!! Wish there was a 5 star rating available, because they would have received it for my fuel order today!
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