Laval, Canada
5260 Boulevard des Laurentides
N/A
+1 4506633338
I adopted my kitty here, clerk was nice to us and I like the fact they have a nice small space for all the kittens to play and be active. Definitely a lot more choice here for young cats than other places we visited. We got all his papers, vaccines certificates and appointment to spay him and install microchip. I'm really happy with my new baby!
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I get a cat from this Refuge. Ask when I first saw her is she healthy? Yes they said she just came back from the vet. Brought her in later to be sterilized and got a report from that vet stating that she was extremely skinny and showing signs of jaundice could be the start of liver disease. Well Auberge Zen said I would have to do a blood test to find out and if she was sick they would refund my money. Called my vet cost would be 79.00 for evaluation and 189.00 for blood test. So I would get a refund of my 200.00 I paid for her but they would not pay for the blood test. Very nice so now I;m stuck to pay for the tests and if it came out that she is fine I don't get a refund but get to keep the cat at a total cost of 200.00 plus 50.00 for pain meds plus 79.00 plus 189.00 when they should never have sold this cat to me before they were sure she was in good health. So if you want to pay over 500.00 for a cat go see them
GARBAGE CARELESS PLACE. LIARS SHAME ON YOU PEOPLE ESPECIALLY THE PERSON WHO ANSWERED THE PHONE.
Bad service, unhealthy animals.
I adopted my cat Dixie, at this shelter. As a first impression the place smells like cat piss and it does not smell clean at all. I saw my cat caged in a furrets cage and she was very scared of people. The staff was very rude. It took me and my partner over 30 minutes before getting to talk with someone from the staff.. The price for the animals are okay, considering all of the vaccines and sterilization that comes with it. The adoption was fast and we got to do her vaccines very fast as well. I came back few days ago so that my cat could get her vaccines and the staff was very RUDE towards me. In general the place isn't so bad. I think they need more staff and the place should be more clean so it's more livable for the animals.
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