Laval, Canada
4200 Desserte S Autoroute 440
N/A
+14504331101
Would leave 0 stars if I could. Recently bought a pair of work boots, and tried them for a few hours at home, inside the house -- which is what I was told was okay to do. I found that the fit wasn't right, and tried to exchange them for a different model. Despite a note on the bill that say no refunds/exchange only, the store refused to take them back on exchange. Since no detailed policy was on their receipt or anywhere near the checkout desk, I asked about their exchange policy and was referred to small note near the shoe section, with a policy printed in small font. At no time did the sales clerk inform me of their policy when I made my purchase; and since 7, 14, or 30 days exchange is pretty standard in retail, I assumed this was the case. Shame on me for expecting any standards, I guess. When I asked for a manager, I was told the owner was on vacation for a few days. I asked again for someone in charge, and all of a sudden someone in the back was available to see the boots -- but not to speak with me, and I'm bilingual, so language was not an issue. The clerk wasn't willing to do anything more; she kept repeating 'if I take them back, and my boss says no, it's coming out of my pocket, and I'm not willing to pay from my pocket.' It's 2016!!! Have a clear policy!!! Don't mislead your customers FFS!!! The retail price of the boots was 240, less a \discount\ that every customer gets. Considering that their cost value is likely around 50...I'm stunned that they would rather try to save 50, on an item they could later liquidate for a small profit, instead of trying to keep an otherwise happy customer. Misleading retailers like this do not deserve to be in business!!!
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Je regarde les heures sur le site web une fin de semaine .. OUVERT a laval Je me déplace . Il sont fermés . Aujourd'hui a l'heure du dîner je quitte le chantier pour passer au magasin. Encore fermé de 12-13h il est 13h... Ils viennent de perdre une vente de 10 paires de pentalons a 75 chaque ... Assez perdu de temps ... Merci Amazon prime ! Perdez pas votre temps là bas ...
Excellent endroir, prix competitif !
j'ai mis parce qu'il est impossible pour moi d'aller au magasin car il sont juste ouvert du lundi au vendredi de 8h à 5h les heures ou je travaille, un magasin normal ferme à 8h 9h le jeudi et vendredi au minimum et même le samedi une partie de la journée, pas fort leur histoire faut être sur le bs pour aller acheté la lol
Bon service ..Bon prix Grand choix
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