Toronto, Canada
63 Colgate Ave
$$
+1 6475286379
N/A
I just had an awesome experience with Laundry Concierge! I just discovered these guys online. They laundered two of my big duvets. The cost was way cheaper than getting the service done at my local cleaner's (and they picked up and dropped off at my front door). Owner was super friendly. I'll definitely be using their services again.
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Your drivers need some education. Numerous cyclists were killed by vehicles in Toronto last year. In order to reduce these fatalities the city has installed bike lanes. When your drivers choose to park in the bike lane, they force cyclists out into traffic. This is not only selfish and inconsiderate, it is dangerous. When unloading they should be parked 1.5m from the curb, not in the bike lane.
The laundry cleaning was fine but as it was somewhat expensive, I decided I could no longer afford it. I called to ask that my jacket be returned (it was washed instead of dry cleaned in error) that they were trying to fix and to reverse the last payment from my bill as I was double billed 73.83 for my last order. I called every other day for two weeks to no avail. No one returned my calls, returned my jacket or reversed the payment which I assume was double billed in error. Finally I went to Paypal which is how I paid Laundry Concierge and they got my refund. I'm guessing I'll never see my jacket again. I'm very disappointed in the business practices of Laundry Concierge.
Kinective Physiotherapy (and now Kinective Health & Performance) has been using the Laundry Concierge for our linens over the past 5 years. We are incredibly thankful for the excellent, friendly and reliable service provided since the new owners Haf and Riz have taken over. We highly recommend their services. Thanks for keeping our clinic full of fresh and clean linens - especially during COVID, when we need them the most!
Do not use this service. They bill insane prices without telling you how much first. The screenshot is 61 for cleaning and pressing on two blazers. No repairs our anything special.
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