Langley City, Canada
20540 88 Ave #102
N/A
+16043371515
Catching up to this promised review ... Beginning of the Pandemic last year and my brakes were shot, at the same time economic woes and stress. I called Norlang to see if they would be willing to help me out, as I had used their services before and knew they were first class. I specifically asked them to help with the cost of this repair... They adjusted and worked with me the best they could and replaced everything with quality parts. I left a very happy customer and would recommend this shop to anyone wanting proper repairs done to their vehicle, plus the ability to work within a budget if necessary- Thank you Sylvan and Norlang Auto Team
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Sylvan and Matt were very friendly and honest. They even took a picture of my brake pads to prove that they do not need to be replaced. Thanks for the great service. I would like to come again.
I don’t know where to start. My car suddenly died yesterday and am I glad I brought it here. This was my first experience and I will definitely return. I believe I was dealing with the owner when I dropped my car off. Very kind and knowledgeable, as well as every member of the staff that I have spoken with throughout the process. No pressure to have ANY work done that isn’t required, reasonable price for an electrical system inspection, and very professional. When they noticed a shake in my steering wheel under braking, I told Mark that I had noticed it as well and already have rotors/pads on the way. He was glad to know that it will be taken care of and didn’t pressure me to have them do it then and there. Thanks again to everyone at Norlang!
Transparent mechanics that care about your car, safety and wallet actually exist! I love getting a full email report with pictures and explanations of everything going on with the car. Identifying urgent repairs and also what may be on the horizon later helps me budget for future repairs. Great, friendly and clear communication , I don't feel \talked down to\. Would recommend without hesitation, esp to those whose blood pressure spikes even thinking about walking into a shop.
First off, they seem to do great repairs. The staff seem friendly and the pricing seems to be inline with an independent shop. But they unfortunately damaged my caliper during a job and botched the repair, making it look even worse. In the end, it was fully replaced, but only after many discussions with the staff.
Deli
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