mike towns
First time trying Elements massage today. I was a bit trepidatious, because I’ve been in chronic pain for 30 years, and although I have a high pain tolerance, parts of my body are tender. My misgivings were misplaced! I’m going to do a fairly thorough review, because there are so many massage places to choose from, and they’re not all professional or beneficial.
I was warmly greeted by reception upon arriving, and was given some short forms to fill out (not a problem, in fact this information is crucial for proper and effective treatment, so I was glad to do it). The person at reception even offered use of the washroom before treatment began.
I was greeted by the Registered Massage Therapist, Laura at the entrance to the treatment area. Laura thoroughly reviewed my medical history, areas of concern, and expectations and assured me that the depth of the treatment would be completely varied according to my comfort level.
The room was clean, the table preheated, and fresh sheets, etc on the massage bed, and face/head rest. The music and ambience was calming, relaxing and nicely understated.
The massage was perfect, and exactly the right pressures I needed, in all the areas that could be addressed within the one hour massage window.
Upon finishing, Laura asked about how I was feeling, any areas of concern I had, and debriefed me on her thoughts of my future needs. She was absolutely professional, welcoming, and put me at ease from start to finish. She also gave me a complimentary bottle of water on leaving!
The person at reception for payment was then efficient and organized, offering me a rebooking, and my choice of therapists (of course I chose Laura again!), and they have a wide variety of men and woman to chose from, and a great selection of hours of operation.
I don’t have a single complaint or criticism, which is rare in this day and age! Great job Elements!!
like
Report