Langley City, Canada
19645 92a Ave
N/A
+1 6044556060
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Was a new customer today and all I needed was a range receptacle. They wouldn't sell me the 3 dollar part because I didn't have an account and min cash sale was 25 dollars. When I asked what the reason was for min 25 dollar purchase the sales rep told me we aren't a Walmart and that the paper work was worth more than the receptical I needed. First and last time I go to Eecol, would rather drive 20 mins further to gescan than ever support a company that turns away new customers.
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Great customer service! Friendly and helpful
If you like the feeling of getting ripped off, this is your place.
I am a first time customer of this business. As of today, it may be the last time. When I entered the building I went to the city call. After five minutes of waiting, I started my watch timer. After another five minutes, an employee asked what I was doing there and what Im picking up. During this period, Many employees walked passed and I was never greeted or asked if I had been helped. There was no 'service bell' or anything to that affect on the counter. I had struck up a conversation with another customer in line, who frequents this store for his business. He said on almost all occasions he will sit on the chair and wait for up to 20 minutes before anyone even notices he is there. The prices are not competitive, home depot bests them. Not competitive with other businesses in the area that have good service like Gregg. The sales rep over the phone was knowlegeable and friendly to take my order of items before I arrived, but they had mentioned their inventory or management software was from the 1980s and very slow to use.
the parts orderdesk is way too slow , city call is a real joke you would swear this was a goverment run bussiness by the slow service they provide. who or what contractor has a 1/2 hour to waste while your waiting for a one line item. I'm really starting to hate using their countermen or their city call
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance