Brampton, Canada
10753 Heart Lake Rd
$$
+1 9058463773
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
I decided to try growing seeds this year! I am new to this so I needed some guidance. With Covid, it was by phone or email and curbside pick up. I got the most amazing help from a young lady there. She walked me through what seeds to start early and I got a fantastic variety chosen with help. And Sam was the one that brought my bag of goodies to the car. I love the feeling you get when you shop in person. I now see they have expanded their great customer service via email or phone!!!
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Very wide selection of various plants and trees to choose from. Staff here are quite helpful and appear to go that extra mile when asking for assistance. I find the prices here are reasonable considering the great quality. Highly recommend this place for your selection.
If there was 10 stars that's what I would put. Nothing better than this family fun business!
We just picked up our order and have never experienced service like this. Lady came outside and gave us a lecture that we were early and the only reason she's giving us our order is out of sheer boredom and that this will be the one and last time. I'm still shocked that she spoke to us like this. She then said she's not touching car, we never asked her to the trunk was open for her to toss the bag inside but she just left it on the ground. I hope noone else experiences this kind of rudeness especially during these difficult times we're supporting their business and sadly feeling upset for it.
in summer of 2020 i have purchased sod along with the soil and got delivered. These guys have charged deposit of CAD 25 for the wooden pallet and in no way i could give back because i have no truck. Further, the wooden pallet is in bad condition. i can understand the cost of pallet on bulk could be CAD 10-12 dollars and this company is making profit in charging this kind of stuff. It is not the question of CAD 10 and should be reasonable. This is day light robbery. Secondly the woman estimated too much soil for my area and ended paying for things that did not use. Another loss for me. Next time i will not go here because i am not sure the help desk knows gardening and their business ethics.
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