Lachine, Canada
210 Boulevard Montréal-Toronto
N/A
+15146347177
Excellent customer service provided by both Ivan, the manager and Melanie! Ivan went above and beyond to address my concerns and questions as well as provide a price that was within our financial budget given my unexpected circumstance. His attention to detail and empathetic listening makes him a great asset to the team. Lastly, a special thank you to Melanie for giving an incredible interest rate. Thank you for your assistance in helping me get my dream car! Highly recommended!
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I received exceptional service at this dealership. Marcello the salesman .. wowow , if I can give more than 5 stars I would. Marcello assured me I was in good hands, and I sure was. I had recently purchased a Lexus on Taschreau/ Lexus Gabrielle.... NEVER AGAIN ! . Thats all I got to say. I would recommend anyone who is to purchase a Lexus to come to this dealership. They are very understanding and will meet your needs, regardless. Professional, friendly, and understanding, and passionate about their work ! Thank You Marcello and Lexus Spinelli ! Sabrina
I've had my Lexus for 1 year now and in my 3 interactions with Lexus Lachine for Tire purchase and change, tire change and regular check-up, I've been very happy with the service.
My first experience at Spinelli Lexus Lachine service department was seamless and professional. I was there for my 1st checkup done at about 1 month/1600km after purchase of a new vehicle. Everything was great! First of all, they had a courtesy car waiting for me and drop off pickup took no more than 5 minutes. They also fixed some minor issues with the Protex installation, buffed out some imperfections on the hood and fender from when vehicle was purchased in December and now the car is A1. They also made sure to have the 4 tire pressure sensors I ordered for my summer wheels ready, it was really a 1 and done. Also, I must mention their COVID19 sanitary measures are also top.
Excellent experience by the service team. Fast and efficient! Dropped off my car in the morning, and was ready to be picked up by lunchtime. The courteousy wash is also nice touch of effort they put in. 10/10!
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