Kitchener, Canada
149 Manitou Dr
N/A
+1 5198941991
Wow the service we received from the sales and install team was phenomenal!! Ashley was prompt on the quote ensuring we got a great price and recommend the private collection quartz when she knew we were shopping on a budget which saved us over 1500! Brett & Shane on the install went above and beyond in every regard to ensure the best quality job was achieved. They kept me in the loop on their arrival time, were extremely kind and welcoming and answered all of my questions, respected COVID protocols, did a seamless install and were extremely clean leaving the house looking better than before they arrived! I couldn't recommend this company and their team members more! Very happy with our experience!
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- They attempted to install a broken quartz countertop (1500 value). - Installers caught on camera arguing about installing the broken countertop because we (customer) were not aware of it. - No one can be trusted in this company except the installer Manny. - They refused to fix the uneven coutertop they installed (see photo). If there is a little water on the countertop it runs all the way to the other side. They have asked for 170HST to fix it while they won't have any responsibility for possible damage.
Our experience from start to finish was amazing! Lisa guided me through the process of choosing the right product for our needs. Our install was yesterday...up to our condo in a tight elevator... Manny and Shane were amazing! They were very kind, showing great pride of workmanship! They had no issues with me staying thru the whole process....explaining every step. After explaining how to care for the product, they cleaned up perfectly! I would recommend them to anyone!! Thanks for making a potential stressful experience, be nothing but carefree. Cheers! Joanne
Great experience, installation done by Shane & Manny. This is my second house, I am using this company to replace my existing countertops (don't know the names of the first installers, however job well done) I will do it again if I ever need them, prices are reasonable and the quality of work is awesome. Thank you KW Countertop, I do recommend to try them out, I am sure you will not be disappointed.
We wanted to go with something great looking but inexpensive for our basement kitchenette. We were impressed by KW Countertop's selection of custom laminates. We were able to find one (Oiled Soapstone) that looked pretty convincingly close to stone, especially with the more square edge we chose. Quoting and purchase was quick and easy with Kim & Sam. Installation was perfect! Dan was an awesome installer. He not only did an amazing job, but he was so kind, courteous, and FAST too. Photos from right after installation included below.
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