Mississauga, Canada
1030 Kamato Rd
N/A
+1 9056249998
I contacted Hyungseok Oh, the \Founder\ of the company because he damaged my high-valued assets - my piano, my marble table, PLUS he did not screw back the two doors - so our family couldn't sleep. When I complained, logically and with evidence, HE KEPT GIVING ME THE RUNAROUND. I don't wanna be affiliated with this company nor for any of the friends and family I know, I highly discourage you from using their services.
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Without a doubt, this is the worst customer service I've ever had in my life. I tried to see the good in them even after they delayed my delivery by 3 weeks. Yet, he blamed on the customer for breaking my high value marble table, literally yelling at my face that it's because I didn't get insurance. ALL I WANTED WAS AN APOLOGY yet I get mistreated like this. Another thing, is when the so called \CEO\ arrived, he was busy degrading his employees, and was codescending. I asked him to do me a simple favor of just screwing down the base of my bed, because he had drills and I did not (WHICH WOULD ONLY TAKE 2 MINUTES AT THE MOST, he says \I would have to charge extra 100 for fixing it\, damn. I didn't even ask him to fix it, just drilling down the base, all I can say is - avoid using KGL at all times.
정말 실망이네요. 고가의 대리석 식탁을 깨놓고 죄송하다는 한마디는 커녕 큰소리치네요. 보험까지 다 들어놨는데 - 정말 어이가 없고 가관이다는 생각 밖에 안드네요. 이런식으로 사업하지 맙시다 오형석씨.
Deli
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