Kitchener, Canada
1001 Ottawa St S
N/A
+1 5197438900
I cannot say enough about the amazing team at Westmount. After the passing of my Dad in December Heather, Pam, Al, Marysa and the entire team went above and beyond all expectations to make this difficult time as easy as possible. The care, compassion and love they gave my family will never be forgotten and we are truly grateful and thankful for everything they did for us. Great job to each and every one of you. Thanks again for everything.
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All of the People at Westmount Memorial Celebration Centre were very professional, very compassionate, and vey friendly and helpful during a difficult time. They helped us put together an excellent service during a pandemic with a professional online streaming of the service so that many people could attend virtually. And the event was recorded so that those that could not attend on the day of the event were still able to view it at a later date. This also allows for it to remain accessible for all of us to go back and visit the ceremony again at anytime. I did receive some comments that the lighting could have been a bit brighter for the online streaming. This might be hard to get an acceptable balance between bright lights for the streaming and comfort lighting for those attending in person. They also respected our time needed at each stage of the process and we never felt rushed at all. The Funeral Home is beautiful and spacious with lots of parking and located right in the City of Kitchener. I would recommend Westmount Memorial Celebration Centre as they made this difficult time so much easier. Thank you Jennifer and Laura and Kyle and others whose names I cannot remember. We appreciate you.
Westmount Memorial Celebration Centre in Kitchener was my mother's choice for her funeral Jennifer F. was our Director. She helped make an otherwise miserable experience tolerable. Jennifer along with Kyle and others there did everything we asked and even when we changed our minds on a couple of things were so helpful and kind. They even tolerated a graveside service in -15 degree temperatures. Troupers!!!! Thank you so much from all the family!!
Today we said goodbye to a dear family member who left us too soon, due to Cancer. From the minute we started the planning process with the team at Westmount, specifically Laura and Jennifer, it was incredibly seamless and supportive. I honestly can't say enough about this amazing team and lovely environment , which we all found so comforting in our time of loss and pain. The little touches made such a stunningly memorable ceremony from the seedlings, to the tailored slide show and music and the full service planning they provide. Thank you all for helping us through this painful time. I could not recommend Westmount enough.
Thank you for all you have done for our family in the death of my grandma. Appreciate everyone's caring and compassion. Laura was very attentive and helpful. A.
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