Kitchener, Canada
250 Riverbend Dr
N/A
+1 5197455615
Unprofessional, unqualified management at all levels. Management and adoption staff need to work on organization and professionalism. Keep the welfare of the animals your absolute first priority and continue helping all the animals that you can. Thank you for all you do for the animals.
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We adopted a wonderful Mexican rescue. He was all skin and bones when we got him but he's doing really well. The staff was wonderful and very helpful.
We've used KW Humane Society to adapt a few of our pets, and they all have been healthy. They provide a great community service, and are generally friendly. The reason I gave them 4 stars is that they do not seem to value other peoples time, whether on the phone or in person. Also it seems even when you have a scheduled appointment they are late leavibg you waiting, and even once your appointment has actually started they seem to be not properly prepared. The other somewhat annoying thing is that even if you have had multiple pets and adopted from them before, they seem to bombard you with redundant screening questions, even if you've already answered them originally on them first phone call. I understand that they have a job to do, and deal with a wide range of customers, but show some respect for a person's time and schedule.
I have lost my cat on two occasions. On both occasions the humane society helped me keep hope and on the first instance they were the ones who found her. I really appreciate this organization, and I would recommend anyone who finds a lost pet to please check with the humane society to see if anyone has reported it missing.
They took in the tailless cat I found, fixed him up and he was ready for adoption in a week. Very friendly staff. Thanks for all the help!
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