Kitchener, Canada
1400 Ottawa St S
$$$
+1 5197452297
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
I bought weighing scale, its terrible. Each time it shows new reading which is impossible, now I have to go again and refund if they will do so.
like
My friend got a Christmas tree from here and it was missing the stand, but we didn’t notice till we got to his home and opened it. Within the same hour we called this Walmart location to only be met with a customer service worker that was flat out rude. I greeted her politely after being on the phone waiting for an answer, the worker was short and was cutting me off every time I tried my best to explain the situation. She then said she would get someone else to help us so I waited on the line and after 5 minutes of more waiting, I got hung up on. As someone that works in customer service myself, I would never hang up on a customer, or address them so rudely. This is my friends first Christmas since moving out on his own and was really looking forward to this tree and for his sake I called again. This time I got an answer right away and explained how I got hung up on and how my friend was just asking for a stand for his tree. The lady then explained that we would have to return the tree which I don’t understand why we can’t just bring the receipt for a price reduction, as my friend paid full price for the tree. The lady then said it was probably from someone returning the tree and not putting the stand back in when bringing it. Honestly I think it’s ridiculous that workers did not check the tree before putting it on floor and selling for full price. Not everyone can afford to pay this much for a tree in general, let alone to find out that a part in missing. Altogether the customer service the second time around wasn’t bad, but the first interaction was just not professional or appropriate in any way and you shouldn’t put stuff on the store floor without checking beforehand because now my friend had a lopsided Christmas tree. Thanks Walmart.
Fantastic people that work at this location. And this walmart store has ample stock and a variety of product on the shelves. Their management and customer service is good also.
It was a good visit lots of people wearing masks and an aisle full of TP. No more shortages everyone.
At Christmas we celebrate Christ's birth. Not one religious card to purchase. You can only find joy, well-being and laughter cards, but, without Christ, these are very limited experiences.
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