Kitchener, Canada
25 Bruce St
N/A
+1 5197410099
As a first time user of CPAP equipment, my visit to Sleep Management Group was friendly, informative, and non-rushed. It was a very pleasant and comfortable experience! Thank you Mark for taking the time to fully explain the equipment, options, and insurance billing to me. I am glad I chose them as my ongoing supplier.
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I was having problems with my mask. Mark ensured me they would work with me to get the issue resolved. Not only was he considerate and more than helpful...he had the issue resolved within an hour. I would highly recommend Sleep Management Group.
They took my needs very seriously saved me money where they could and did their jobs well what else could you possibly ask of them.
I have used this business for 20 plus years without complaint ... they are professional and fair. I had to get my bipap machine repaired and a few hours later had the machine replaced. Despite COVID-19 restrictions they made the necessary steps required for my health.
I'm not one for writing reviews, but I have to say that in this case I feel the need. I strongly recommend SMG Kitchener. Initially I was more than doubtful that CPAP therapy would work for me. Happily, I was mistaken. Having a great \coach\ helped a lot. Jenna was extremely knowledgeable, helpful, professional-like, patient, encouraging... (I am running out of adjectives). She always responded promptly and thoroughly to any questions that I emailed. Looking forward to continuing my therapy and am confident in its success knowing Jenna and her colleagues will be there to provide guidance when needed.
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