Kitchener, Canada
11c Paulander Dr
N/A
+1 5195781490
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
The customer service was amazing! The product knowledge was top notch. I bought a new set of skis and once I had made my choice, they had them set up and waxed within 10 mins. Anyone who skis should know about this store. My experience was really refreshing in a world where customer service is lacking. If I could give 10 stars I would!!
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The service at this store is amazing. My children and I wanted to go skiing the next day, and I called in at 5:30pm to see if the skis had been tuned up (they were supposed to be done by the next day). Trevor answered, and when I asked him when they closed he said 6:00pm. I said I would try to come in, and instead, he offered to drop them off at my home. UNBELIEVABLE! Truly high quality customer service - this is rare to find. I have had great experiences with the other employees too - always very friendly and thoughtful. The store is a gem.
My family has shopped here for a long time and there are good reasons why: the staff are knowledgeable and friendly, and they have a casual no-pressure approach that is more concerned with finding right the equipment for you based on your style of skiing/boarding, your skill level, comfort, etc than a sticker price. Made the mistake of going somewhere else a few years ago: never again! Went in today, worked with Jay who gave me the straight goods based on what I’m looking for, and left hoping and praying for the snow to arrive as soon as possible so I can try out my new gear!!!
All the employees are incredibly friendly and knowledgeable. The product selection is very good for both ski and snowboard equipment. Also well priced high quality jackets, pants, gloves etc... I will definitely be shopping again at Select Sports!!
Amazing staff and amazing service, highly recommend going here for your ski and snowboard services!!
Excellent service! Very knowledgeable - they are all skiers/boarded themselves. Highly recommend going there for your gear. I’ve been going there for 20 years.
You won't find a better ski shop. If you aren't happy, they aren't. Period. Won't and haven't gone anywhere else. So lucky to have a company like this in our own backyard.
Amazing guy to deal with went out of his way to find me parts for my old bindings. This is definitely my new board shop.
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