Kitchener, Canada
86 Howard Pl
N/A
+1 5197466311
Precision pools built us a pool, water feature, and large retaining wall with armour stone. They did an outstanding job for us. The end result turned out precisely as the original rendering showed. Once the construction began, each day was like a well organized military operation. All workers executed their duties and seemed to be happy working together. To me, happy workers is a sign that the company is doing something right. All of our questions/concerns were addressed quickly. Dennis, Emmett, Rob, and Rachel and all the workers were wonderful. We've been enjoying our pool for a few weeks now and it's been great! They closed out the experience with a thoughtful care package, of towels, water bottles, pool toy in a lovely nautical beach bag. Overall, we've been very happy and would recommend.
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BEWARE!!!!!!!!!! We bought a house in which the pool was already installed. Prescision Pool did the concrete surround as well. Where our pool equipment was located was sinking. It was sinking to the point that a pipe cracked and was leaking water. We called Prescision Pool as they knew our backyard best. They said they couldn't get to us to help resovle the problem for TWO YEARS. Rachel and a service tech blamed us for the sinking.????????Needless to say, we got a contractor in and had to spend 10,000 on a retaining wall. When the pool was put in, they used ply wood as a retaining wall. It was fully rotted when removed. DO NOT HAVE YOUR POOL OR SURROUND PUT IN BY PRESCION POOL.
Wish I had gone here first. So I went to a different store to get a new pool liner. The other place told me that it would be about 4 weeks and I was OK with that because I had other things I needed to get done as well. When four weeks had passed and they had just gotten done with the measurements, then then told me that it was going to be another 6 -8 weeks and then may be a few weeks after that. I called Precision Pools and asked what they could do. I was told that With in a few days they could get the measurements and have the liner installed in two weeks. Guess what 10 days later it was done. Awesome. Looks great. They took care of all the little things as well as the big things. Great company and great workmanship. Thank You very much Precision Pools. I would highly recommend these guys.
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