Kitchener, Canada
325 Max Becker Dr #112
N/A
+1 5197430009
I have been coming to Evolution hair concepts for the last few years and I refuse to go anywhere else. The staff is very accommodating and I walk out with exactly what I want almost every single time. The staff has always been so nice to me and have been there for me throughout my hair journey. In the last few years that I have been going to Evolution concepts hair I have only had two incidences where I was not fully in love with my results. Both times I contacted the salon and they instantly booked an appointment for me to come back and have my hair fixed free of charge. The staff members are so sweet and I always look forward to seeing my favourite stylist. It’s very hard to find a stylist that can give you the results you want. I don’t trust anyone else with my hair and I know I will be going to the salon for many more years. If anyone ever has an issue with their hair they should speak to the stylist. It’s hard to believe anyone would write a bad review especially since all the clients I know who go to Evolution are always so happy with their results. Like I said the two incidences where I wasn’t happy I was able to get a new appointment immediately. Sometimes there are clients who write bad reviews for the sake of tarnishing a business his name. It’s very sad.
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Looking for a hair stylist who is creative? How about a scalp massage? Then Evolution Concepts is the place for you. Upon entering you are a greeted by your first name and with a friendly smile. Often they take your coat and hang it up for you. Sometimes, if time permits one of the attendees will shampoo your hair and provide you with a fabulous scalp massage. Sitting in the chair, the hairstylist, my personal favourite Aaron, will ask what you are looking for and then work his magic. All for a reasonable price! He even does cool hair tattoos!
I am not usually a review kind of person, unless I receive excellent service. Evolution staff have been catering to me and my changing hair requests for about 5 years. I have received only the most professional service and quality results. I noticed a review complaint written about three weeks ago, by a woman who claimed her child's hair was poorly cut. I found this hard to believe but suppose sometimes mistakes can be made. When I found out who the stylist was, I gasped and I almost burst out laughing. I know without a doubt, this is a made up complaint. There is absolutely no-way this stylist could have made this mistake, she has decades of high profile clients and is one of the most talented individuals I've had the pleasure to meet. I think it's sad when customers take advantage of a company unfairly at the best of times, but during this pandemic salons are suffering. Most of us are making efforts to support and empathize with the drastic losses salons have been facing. I noticed the complaint was written by a women who is part of a fb group who visit establishments and then post complaints. I believe in giving a facility an opportunity to correct a mistake, if they have created it, but you're not fooling anyone. Shame on you
So very disappointed with this place. Booking an appointment was great, lady on other end was a pleasure to speak to. Salon was clean, organized and friendly on arrival. Had my two girls much needed long hair cut. They girls (10 and 4), were treated well. By the time we left we were the only ones in the salon so we had plenty of time to complete their hair cuts ( no need to rush). When we left and got outside I took some pictures of their after cuts and noticed something was off, assuming it was the angle I let it I go. The next mg I washed their hair and one child's hair was crooked and the other had a section that was noticeably longer! I called the salon and spoke to someone who was very unprofessional and was acting like it wasnt the salons problem. I asked for the owners name and hours. The next day I called back and asked to speak to the owner Vince, after waiting several hours for a call back, an apology or a fix of the issue ( day 2 of trying to reach them) I went in only to be told he is fully booked and doesnt have time to speak with me. I am posting this review because no one has reached out to me. I am so upset that the girls have had to go from hair to their bottoms to now shoulder length and costing me double what a haircut should as I will need to take take them else where. Please be cautious when trusting this salon with your hair. I am shocked that this happened and would not recommend
Although the place and people impressed us when we arrived, looking back they made my wedding less-than-perfect. First of all, and I already messaged them about (awaiting an answer), my mom paid 40 for a hairstyle that lasted 1.5 hours on my wedding day. Luckily she was able to re-do her hair before the ceremony. Secondly the hairstyle I got was quick, thrown up, and nothing like the picture I showed them. Although my hair was lovely, it wasn't what I'd asked for. Once it was up, however, the clock was ticking and I had to accept it and get back to the wedding venu. The hairstyle that I did for my sister was much more on-par, minus a few twists, with what I'd been looking for (see second picture). If I could do my sister's hair so nicely, I would have expected even better from professionals.
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