Kitchener, Canada
935 Frederick St
N/A
+1 5195702722
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We had our entire basement recarpeted and End of the Roll took great care of us from start to finish. Great knowledgeable staff. Jennifer was patient with all my questions and concerns. We have never done a reno before. During covid lock down and everything, it was an awesome experience. The installer was excellent, fast efficient and tidy. Even solved a door way issue for us.
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Friendly helpful service! Jenn allowed us to take home some samples to see how well they went with our paint and trim before purchasing. No other store we went to was willing to do that, which made it very difficult to pick out the right flooring. We went with Pale Rider vinyl plank flooring. It looks absolutely beautiful in our kitchen! We will definitely be back when we are ready to update the flooring in our other rooms! Susan & Andy Maaser Kitchener, ON
Amazing staff! I was very impressed and witnessed the best customer service I've seen in a long time. Jen helped us pick out a floor that meets our needs, she was patient and provided all the information and tips we needed for installation. I left feeling confident and appreciated as a customer, which unfortunately is very rare these days.
Staff is great. Kimberly and staff went out of their way to find a product we were wanting. They kept us up to date as to the status of our order and held it for us until we returned from holidays. They also helped us arrange for the install. We are very happy with the finished product.
I just got off the phone with Alex, and while they didn’t have what I was looking for I received the best customer service call I have EVER had. Extremely professional, well mannered, super patient. Will definitely be dealing with him again!
Deli
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