Kitchener, Canada
564 Belmont Ave W Unit 202
N/A
+1 5197415786
Toilets
Wheelchair-accessible toilet
Very professional, knowledgeable and kind. He is also MD/ PhD.
like
Recently had to have my first colonoscopy. Dr. Ismaili was personable, engaging, and was genuinely concerned with my well being. He was informative and outlined in detail the procedure.
Terrible Service, terrible stuff. we were waiting to get an appointment for 4 months for gastric Ulcer pain to have an consultation and test. When I tried to call in to make the appointment faster their office said it is not urgent appointment as our appointment booked only for colonoscopy and if we need to talk to the Dr with Ulcer we have to wait four more month!!. I get back to the family physician and she referred to another Dr. for Ulcer. Then I called to cancel the colonoscopy appointment and their office got very rude and telling me this was indeed an consultation appointment and it was my mistake or my family physician mistake. When I tried to say why do I cancel a consultation for gastric when we are badly waiting for one, the lady rudely replied stop arguing with her. no wonder why their rating is bad. **I haven't seen the Dr so no complain on that part**
Terrible doctor, terrible staff... I initially saw Dr. Ismaili for an esophagus/GERD related issue. After an endoscopy, the medication he put me on didn't seem to be working. I went in to discuss the medication, and he started the appointment as though he had never seen me before (he acted as though the endoscopy had just been performed when it had been about a year). After putting me on a new medication, he continues to prescribe it.. however the fact sheet says you are not supposed to be on this dose for over a certain period of time. I called to inquire about this, along with another side effect of the drug I believe I am having. I was told that they will not see/speak with me until I go to get a referral from a doctor. So Dr. Ismaili can blindly prescribe me medications that could be harmful to my health.. but refuses to do proper follow up. The front desk staff was short with me, lacking compassion, and she even chortled at one point as though I didn't know what I was talking about. Go with another gastroenterologist if you can.
Extremely knowledgeable doctor, and very kind man. You can really tell he knows what he's doing. Sad how people have one bad interaction and rush to give a bad review!
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