Kitchener, Canada
274 Courtland Ave E
N/A
+1 5197446888
Inquired about doing a job. Rodney was kind at first and listened but was late on giving a quote when he suggested he would. I had made arrangements with another company so I moved on. The other company no showed so I gave another opportunity to apply to complete the job for me in which I was informed it could be done Thursday or Friday and he would inform me Wednesday. I contacted him Thursdays before I had set up another appointment for someone willing to do it and Rodney had given me some grief and claimed I was impatient. Not very professional seemed like he didn't care for my business and even said not to call him if I do in fact need him if another no show occured. Rodney could have had been a little kind when speaking to me as I was very reasonable considering the delays on his part. No hard feelings but I hope this review can provide some feedback to the organization piece of the company and customers are busy too it's not all about you. It's a trade, money for service.
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Rod at Apply contracting was very thorough in replacing our Roof...I did obtain many other quotes but was not convinced I was highering an experience installer....there was some wood sheets that needed to be replaced as well...and he caught all of this...overall great to deal with. Great experience and a brand new roof that does not leak anymore. I Highly recommend Apply Contracting.
I would never use this company again. They replaced our roof just a few years ago. Since then, we have had large patches come off in the wind three times. I know some wind can be high but three times??!! The last time shingles came off was a couple of months ago. We left two phone messages and when the second one was returned weeks later, the guy apologized and said he forgot about us. He arranged to come out last Friday to finally repair it. My husband raced home from work and sat in all afternoon waiting. Nobody showed. No phone call to cancel or reschedule. We are extremely disappointed with the poor customer service at this company. I would not use them again.
Deli
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