Kingston, Canada
945 Gardiners Rd UNIT L077
N/A
+1 6133843743
Wheelchair-accessible entrance
Visited this store on a whim to upgrade my phone, Kristina was a total professional. She was able to answer all of the questions I had about the devices available and discussed pros and cons of each device. After deciding on a device she helped transfer all my existing data to the new phone. She gave me a tutorial on all the features of the android phone as I have just switched from iPhone. She was a very patient and resourceful staff member that went above and beyond for customer service. I would strongly recommend giving this store a visit if you are thinking of a new device or switching to telus!
like
This morning I was waiting at the door for the store to open and I was met with a very friendly ‘how can I help you’ and the experience just kept getting better. Christina totally looked after me and a little over an hour later I left as an extremely happy customer. I am an older lady and she went above and beyond to help me. Pleasant, patient, knowledgeable and just an overall nice person. I will certainly be recommending Christina to my friends. I have been with Telus for years and always had fantastic service.
I went in to purchase a new phone and was greeted at the door with a lovely “What do you want”- I understand it’s Covid but I think there are better ways to understand client needs... It turned me immediately sour. I was met with curt replies and the engagement level of a rock from the sales agent when I tried to move forward in my purchase. I ended up deciding to call the support line and wait two weeks for my phone to come in the mail because it was easier than dealing with this staff member. Such a shame because I have been in the store before and received great service...
Great service. Good company to deal with.!!!
Been going for years and have spoken with most of the current staff at least once. Haven't had a bad conversation yet. I see some of the sour reviews on here and felt I had to speak up. You'll get the same respect you give, remember that.
Deli
The best companies in the category 'Deli'